There are many leadership qualities that must be present in the leader if people are going to trust them to the point of following. It is very important to be committed, competent and inspiring but without credibility especially today people will see you as a fake and be totally turned off.
The bottom line is regardless of how visionary the message if they cannot believe in the messenger then trust is destroyed. People may show up for work but their heart is not in it and although they seem positive in front of superiors they are constantly critical with their peers in private.
If leaders are to maintain credibility they have to walk the talk and personally practice what they preach. When their actions are inconsistent with their words and they do not follow through on their promises then they are no longer seen as authentic.
When team members work on a project for a long time and produce great results only to see the leader take an inappropriate amount of the credit they feel burned. They want to see leaders who give credit to others and assume personal responsibility when they make mistakes.
If the leader is seen as real when things are not going well people will give them the benefit of the doubt every time. When leaders are hypocritical and things are even going well, they will get polite support but in reality they have lost the confidence of their team and sadly don’t even know it.
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