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The 4 Types Of Ineffective Apologies

Published by on November 28, 2016

I have become an expert over the years at giving a conditional apology. The first part of the statement of regret is usually close but then comes the rational reason why I did the wrong things. My motives have also been an ongoing issue, to relive the awkward situation far more than genuine remorse for my offensive behavior. This HBR post is an excellent read:

“It’s hard to admit our transgressions — to look someone in the eye and offer a sincere apology. But apologies are essential for repairing relationships in the workplace. They show that you value the relationship and that other person’s point of view.”

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