When everything is going well most people really don’t pay that much attention to the overall attitude of their leaders.  On the other hand, when things start falling apart that is the critical place they go to see how much trouble are we really in as an organization.  This Forbes post gives leaders several practical tips:

“We human beings are wired for certainty. A lack of it tends to trigger anxiety that drives people to resist anything that may further threaten the status quo…regardless of the cost. Good leaders not only work to dial down fear but to tap the passion, ingenuity and innovation it too often stifles.”

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