There is a lot of talk about accountability lately.  It can mean everything from a re-branded performance review process to a monthly 360 from everyone and their brother on your performance.  It is an incredibly important role in developing great leaders who serve on effective teams.  Mark Lukens tells us what it should not be:

“Accountability isn’t just a nice-to-have feature of corporate culture. If you can’t tell who’s responsible for what, it’s impossible to understand the reasons for your company’s successes and failures.  Still, accountability means different things to different people, and if your approach to keeping teams and their leaders accountable is off-base, it can lead to chaos.”

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